Thank you for your interest in UK Sign Products
No Minimum Order
We value your business and understand that sometimes you need just a few items quickly to complete the job. Thats fine with us. We know from experience that our customers keep coming back because we make it easy to place an order and get what you need, when you need it.
Your Order - Delivered Fast!
Here at UK Sign Products we only partner with the most professional, industry recognised courier companies to ensure that your order is propoerly packaged, and reaches you on time in excellent condition.
We aim to get your order out to you as soon possible, normally on the next working day of placing your order online and we will send an e-mail confirming your order straight away with a unique reference number.
Nationwide Next Day Delivery
For website orders we only deliver to mainland UK postcode locations. Our standard carriage charge is £9.00 for orders up to 30kgs and less than 1m in length.
Should the weight and dimensions of your order exceed this then we may have to charge you an additional fee. We will always try to avoid this but should we have to increase our carriage charge we will always contact you for your approval prior to shipping.
Deliveries to the Scottish Highlands, Islands and Northern Ireland will incur an additional charge, which is normal for all shipping companies and couriers. We will always advise you of this charge and request your approval prior to shipping.
Should we have to charge you any additional fees for shipping as stated above, then we will always contact you for your approval prior to release of goods. Of course, should you decide not to proceed with your order due to additional shipping costs, then you will always have the oppoirtunity to cancel your order and we will provide you with a full refund against the same debit or credit card that you used for the transaction.
If there is a reason that you need to return goods to UK Sign Products, we will try to make this process as straight forward as possible
Should damage occur while goods are in transit, then please call us on 0151 329 3290 or contact us using our webform within 48 hours of delivery. Our standard procedure is to check all items prior to release for shipping to ensure they are in perfect condition. We will need you to advise us which items are damaged and also provide us with our invoice number. We will replace the damaged items free of charge as soon as possible. We will arrange for the damaged items to be collected and returned to us.
Should we make a mistake which leads to an error in your order we will arrange to deliver the correct item to you with no additional carriage charge. We will also arrange for collection of any items that may have been incorrectly supplied.
Your Mistake / Changed Your Mind
Should you wish to return products to us that are without fault, then we reserve the right to charge a restocking fee of 20% of the order value, subject to compliance with EU distance selling regulations for consumer purchases. This restocking fee is due to credit / debit card surcharges that are incurred in processing the transaction, together with administrative costs. It is your responsibility to ensure that goods are properly packaged and returned to us at your expense in pristine resaleable condition, and with all items unopened and it their original packaging. UK SIgn Products will not acceot any retrun of any damaged items. UK Sign Products are unable to refund any carriage charges after items have been despatched.
Our standard procedure is to check all items have been correctly picked against your order. Should you find that your order is missing any items please call us on 0151 342 1829 within 48 hours of delivery or contact us using our webform. Please let us know what items are missing, and if there is any damage to the packaging. We will also require our invoice number. We will then investigate and subject to our finding an error at UK Sign Products we will replace items should they have been short delivered.
UK Sign Products - Here When You Need Us
Remember, we are here to help, and you can call us on 0151 329 3290 if you would like to discuss your delivery needs. Alternatively you can send using our contact us page. UK Sign Products are here to help you with all your Sign Making requirements.